DLEO IT - MAKING IT WORK

 

Managed IT Support uses proactive monitoring, management and support to give you IT that is more stable, more secure, and delivers better performance.

Instead of waiting for IT problems to affect your business, we can:

  • Monitor your IT 24 hours a day, 7 days a week, so that issues and alerts can be identified and responded to BEFORE they become problems.
  • Manage your IT proactively, performing a comprehensive set of management tasks that will keep your IT hassle-free and running at its best.
  • Support your IT and your users with unlimited remote support and unlimited onsite support (if required).

We offer three levels of proactive managed IT support that will help you get the best out of your IT, and control your IT costs:

Proactive Monitor

Proactive Monitor keeps watch over your IT 24 hours a day, 7 days a week, monitoring for potential problems and alerting you when action is required.

Proactive Manage

Proactive Manage builds on Proactive Monitor and adds a comprehensive set of management tasks that keeps your IT secure, stable and running at its best.

We also receive and investigate all monitoring alerts on your behalf, and filter them, so that you are only notified about problems that genuinely require attention.

And we provide and manage security software that keeps your IT safe and protected from viruses, trojans and other malware.

Proactive Support

Proactive Support builds on Proactive Manage and adds unlimited remote support, and unlimited onsite support (if required), giving you a COMPLETE IT support solution, for an affordable, fixed monthly fee.

Please contact us to find out how Managed IT Support can help your business.

Or, if you're interested in a simpler, pay-as-you-go IT support service, please take look at our On Demand IT Support services.